Admin Fee applies to all new membership and entitles the member to renew her membership before expiry date.
Membership Access: Face must be registered at the reception for recognition on each visit to the club.
Upon registration and completion of application formalities, all monthly subscriptions will be payable every month on the date of initial purchase and will be paid irrespective of whether a member use the facilities or not.
Membership fees are payable by cash or through an approved payment plan/structure or online via our mobile app and website, fitsocial.ae. The Management reserves the right to periodically review the prices, charges and fees and implement these accordingly.
The mode of payment currently accepted by the Club is credit card, debit card and cash (for all cards, advance payment terms apply). The member must authorize the Club’s payment system to store the credit card details for monthly automatic payment. The member authorizes the Club to use the provided card to automatically charge the membership fees on a monthly basis. If for any reason the member’s card becomes inactive, it is the Member’s responsibility to immediately provide the Club with new/alternative card details. For payments that default on the due date, they will be subsequently charged on the next day or until the outstanding fees are paid. A “late payment fee” of AED100 will be charged for all payments received after 3 days of payment date. The collection dates may change in the future.
All monthly memberships are open ended with a minimum commitment of 6 months and will be considered active unless cancelled by the member directly to the Club Management in writing to firstname.lastname@example.org prior to their next billing date.
Membership is Nonrefundable and nontransferable, however on case-to-case scenario, the management will review the request due to relocation after submitting the complete proof documents (company letter, new house, proof of membership/rent) or medical reason after submitting the complete proof documents (Medical Report). If approved, cancellation fee of AED500 will be applied and refund will be for the remaining period from the cancellation request date. (Process may take up to 6 months)
The Membership is non-cancelable by the member, except as expressly provided above including without limitation by the reason of member’s failure to utilize the facilities.
Class reservation may be cancelled with no penalty up to 12 hours prior to the start of class. Cancellations may be made personally at our location, by telephone or via our mobile application. We do not accept cancellation requests via SMS, Whatsapp or E-mail. If a reservation is cancelled in accordance with the cancellation policy, then the class will be credited to your account to use towards future reservations. If a reservation is not cancelled in accordance with the policy, then you will be charged for the class and session will be forfeited. For unlimited classes included in the membership, you will be restricted to book in advance for a month after 3 late cancellations and/or no shows.
Class packages and memberships cannot be shared amongst clients and/or transferred.
Members or guests exercise and use facilities at their own risk and are advised to consult a physician prior to commencing any type of physical exercise. By agreeing these terms and conditions, the Member or Guest acknowledges that she is in good physical and medical health and if required by the Club Management shall produce appropriate certification from a registered medical practitioner to this effect.
Members and guests shall not use any Club facilities whilst suffering from any illness or contagious illness, disease or other ailment such as open cuts, abrasions, open sores etc. where there is a risk that such use may be detrimental to the health, safety, comfort or physical condition of the other members. The Club Management’s decision shall be final in respect of the above.
Membership Freezing: Members may send a freezing request in writing to email@example.com with a notice period of 1 week. First freezing will be free except for 1-month members freezing will not be allowed. For each additional month, AED150 fee will be applied. In case of pregnancy or severe illness, members are entitled for up to six months of free freezing after submitting the proof of documents for Management approval.
Club Etiquette: All members are called to respect the law and customs of the facility to regards to modesty. Proper fitness attire is required at all times when exercising or swimming.
Child Policy: Children are strictly not allowed to enter the gym and pool area.
The use of camera/mobile phone camera or any other type of visual recorder is strictly prohibited.
Personal training is strictly done by FITSOCIAL Trainers. Conducting training members to members or with a trainer from outside the FITSOCIAL team is not permitted and may lead to termination of the membership without refund.
Lockers will be cleared daily; lost property will be kept for 2 weeks after which the management will dispose the items. No claims will be entertained after this period. Management is not responsible for any loss.
Member shall be liable for any damage or loss caused to the Club property or the property of other members or any third party. Club Management reserves the right to recover such costs, expenses, etc. from the defaulting member.
Damage to members’ or guests’ properties or for death/injuries sustained whilst in the Club premised may be covered by the Company’s insurance, but in all events needs to be assessed on a case-by-case basis. Members and guests agree that no claims will be made against the Club, its Management, Promoters, Employees and Associates, for any reason whatsoever, aside from the willful neglectful behavior of the Staff.
Members acknowledge the existing facility Rules and Regulation governing the use of the equipment and participating in programs and services. We reserve the right to modify, amend or supplement the terms and conditions from time to time in its sole discretion.
The club may terminate a member’s membership at any point of time of breaching the terms and conditions or generally undesirable behavior or determined by the club in its sole discretion. And members will not be entitled to refund of any portion of Initial fees or Dues paid on the date of termination.
The club reserves the right to add, eliminate locations and facilities available to the members. The hours of operation will be set by the management and maybe changes anytime in its sole discretion. The club expressly reserves the right to add or eliminate any program, equipment, furniture of fixture when necessary or desirable in its sole discretion. The information on this agreement is the property of the management and its subsidiaries, Membership does not confer on member, any ownership interest in the club or any of its property.